Autonomous AI Roadside Assistance (RSA) Agent

Every minute stranded counts

Call-center triage — queues, manual dispatch, guidance that buckles at 2 AM and during surges. This agent runs the whole incident itself, first alert to resolution.

The call before the call

Live OBD-II and fleet telemetry means the agent often spots the failure — engine fault, flat, collision signal — before the driver dials, then initiates contact and fixes location in real time.

Driver and dispatch, in parallel

While an NLP layer keeps the driver calm and guided, the reasoning engine works the backend at the same time:

▸Nearest qualified responder from the provider network

▸Live ETA against traffic and provider load

▸Pre-authorized service category from the diagnostics

▸Full incident record — telemetry, GPS, timestamps

Auditable to the second

Every call, decision and provider pick lands in an immutable log. Dispatch that took 8–12 minutes now closes in under 90 seconds — same quality at 3 incidents or 3,000.